Privacy Policy

Last Updated: September 9, 2026

This Privacy Policy describes how Dil-O-Chat, operated by LUNIX TECHNALOGY & ENTERTAINMENT (OPC) PRIVATE LIMITED ("we", "us", "our", or "Company"), collects, uses, stores, shares, and protects information when you use the Dil-O-Chat mobile application and related services.

By using Dil-O-Chat, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use Dil-O-Chat, we may collect:

2. Google Sign-In

Dil-O-Chat allows users to sign in using Google Sign-In. When you choose Google Sign-In, Google may provide information such as your name, email address, profile picture, and a unique account identifier, depending on your Google account settings and the permissions you provide.

We use this information for account authentication, account creation, account management, and application functionality.

3. Camera and Microphone

Dil-O-Chat provides real-time audio and video live-streaming functionality. With your permission, the application may access your device camera and microphone for:

Dil-O-Chat does not intentionally access your camera or microphone when the related feature is not being used.

4. Live Audio and Video Streaming

Users may broadcast live audio or video through Dil-O-Chat. To provide real-time audio and video communication, Dil-O-Chat uses Agora technology. When you participate in a live session, audio and/or video data may be transmitted in real time through Agora's infrastructure.

Users should not share sensitive, confidential, or private information during public live streams.

5. PK and Live Interaction Features

Dil-O-Chat may provide PK and other live interaction features that allow broadcasters to interact with other broadcasters during a live session. To provide these features, we may process user IDs, live room information, real-time audio/video streams, communication and signaling information, session information, and connection/technical information.

6. Chat and Communication

Dil-O-Chat may provide chat and messaging functionality. Depending on the feature used, we may process messages, user IDs, chat room information, message timestamps, and communication-related metadata. Chat and communication data may be processed through our backend infrastructure and/or third-party communication services used by Dil-O-Chat.

7. Firebase Services

Dil-O-Chat uses services provided by Firebase. Depending on the functionality enabled in the application, Firebase may be used for authentication, push notifications, crash reporting, application performance monitoring, and analytics.

Firebase services may process information such as device information, operating system information, application version, crash and diagnostic information, Firebase identifiers, notification tokens, network-related information, and application usage information.

8. Agora Services

Dil-O-Chat uses Agora to provide real-time audio and video communication and live-streaming functionality. When you participate in an audio or video live session, relevant real-time communication data may be transmitted through Agora's infrastructure.

9. Device and Technical Information

We may automatically collect certain technical information when you use Dil-O-Chat, including device model, operating system and version, application version, device or installation identifiers, IP address, network information, crash and diagnostic information, performance information, and login/session information.

10. How We Use Your Information

11. How We Share Information

We do not sell your personal information. We may share or provide access to information with trusted third-party service providers when necessary to operate Dil-O-Chat, including Google services, Firebase, Agora, cloud/server infrastructure providers, and analytics, crash-reporting, or notification providers where applicable.

We may also disclose information when required by law, legal process, court order, government request, or when reasonably necessary to protect our rights, users, security, or property.

12. Data Security

We take reasonable technical and organizational measures to protect user information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

13. Data Retention

We retain information only for as long as reasonably necessary to provide our services, maintain user accounts and security, prevent fraud and abuse, resolve disputes, meet legal or regulatory requirements, and maintain necessary operational records. When information is no longer required, we may delete or anonymize it in accordance with our operational and legal requirements.

14. Account and Data Deletion

Dil-O-Chat provides users with a method to request deletion of their account and associated personal information.

Users may request account deletion by contacting us at dilochat9@gmail.com.

Upon receiving a valid account deletion request, we will take reasonable steps to delete the personal information associated with the account, subject to information that we are legally required or permitted to retain. Certain information may be retained where necessary for security, fraud prevention, legal compliance, dispute resolution, or regulatory requirements.

15. Children's Privacy

Dil-O-Chat is not intended for children under the minimum age required by applicable law. We do not knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us at dilochat9@gmail.com.

16. Third-Party Services

Dil-O-Chat may use third-party services that have their own privacy policies, including Google Sign-In, Firebase, Agora, cloud/server infrastructure providers, notification services, and analytics or crash-reporting services where applicable.

We encourage users to review the privacy policies of these third-party service providers.

17. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access to certain personal information, correction of inaccurate information, deletion of your account or personal information, withdrawal of certain device permissions, and contacting us regarding privacy concerns.

Some application functionality may not work properly if required permissions are disabled.

18. Application Permissions

Camera

Used for video live streaming and related video communication features.

Microphone

Used for audio live streaming, video live streaming, PK, and real-time communication.

Notifications

Used to provide live-room notifications, chat notifications, account notifications, and other relevant application notifications.

Photos/Media

May be used when you choose to upload a profile picture or other user-provided media.

Permissions are requested only when necessary for the relevant functionality. You can manage application permissions through your device settings.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the "Last Updated" date at the beginning of this Privacy Policy.

20. Contact Us

App Name: Dil-O-Chat

Developer/Company: LUNIX TECHNALOGY & ENTERTAINMENT (OPC) PRIVATE LIMITED

Privacy Email: dilochat9@gmail.com

By using Dil-O-Chat, you acknowledge that you have read and understood this Privacy Policy.